Timothy Arrowsmith 585-288-1912 585-288-1912 tim_arrowsmith@hotmail.com tim@websavvysolutions.com http://www.websavvysolutions.com/images/tim.jpg Provide expertise, innovation, leadership, and coding skills on challenging diverse work in Internet, Database, and complex software technologies (moderate travel welcome).

10 years software experience in business (20 overall). Broad skill set covering Microsoft, Internet, and Linux/Unix technologies. Can understand business and technical issues quickly. Flexible, Persistent, Innovative, Friendly.

I learn new technologies quickly HTML JavaScript CGI PERL ASP JSP PHP SQL CSS Photoshop Apache IIS XML XSLT XSD WSDL SOAP Java Cold Fusion Visual Basic ActiveX VOS Database design OOP C++ Clarify MySQL SQL Server 7/2K NT/2K administration MS SQL 7 Oracle LINUX/UNIX Project Management (over 50 projects to date) Meeting coordination (committee chairs and training) Business liaison Initiative DHTML Access MIME SendMail 2/2001Present

Developed a web integration, web hosting, and consulting business while searching for full-time employment.

(Februrary - June 2002) Designed RCM software and task management system in Access for PracticalReliability.com. Also hosted website. (Februrary - August 2002) Designed E-commerce solution and product management system for small business. Designed & hosted website. Created a web service to connect third parties to the database. (Used HTML, JavaScript, PHP, MySQL, SOAP). (January 2002) Designed, built and hosted website. Integrated PayPal services with website. (December 2001) Designed, built and hosted website. (November 2001) Optimized SQL procedures on MS SQL to speed up processing 40% on their worldwide petro-chemical supply & demand balancing application. Also built analysis and data transfer stored procedures to increase reliability 50%. 8/200010/2001

Delivered effective results against tight deadlines and complex systems. Developed web based business systems and CTI voice applications.

Upgraded 380+ line computer telephony application (in VOS) over ISDN PRI for Voicelog LLC third party verification system. Implemented multi-line conferencing, simultaneous call management, and bidirectional port utilization. Co-designed a system for managing phone system user profiles for Nortel Networks. Worked with the customer to deliver more than expected under budget. Built the web interface in JSP using our custom Java API. (Worked with Apache, JRun, and Oracle.) Created entire web-based medical appointment manager for 21st Century Medical Scanning doctor offices and call center in under 3 weeks (using ASP, CSS for IE5, and Oracle). 6/20007/2000

Financial and transaction automation for GizmoAuctions.com. Startup company had funding problems and laid off 1/3 work force (including me).

Worked directly with CFO on accounting process enhancements. Worked in Visual Basic, Cold Fusion, and MS SQL server. 3/19996/2000

Contracted to Frontier Communications (later Global Crossing) as key Clarify Development engineer. Also did Visual Basic and SQL server project work for Kraft Technologies and Blue Cross/Blue Shield.

Optimized ASP pages for printing and other ASP programming. Customized the functionality of the Clarify WebSupport application for three applications. Once for specific internal access and two more times as back-end CGI interfaces from the Company's "Trouble ticket" database to www.ucommand.com, Global Crossing's main Internet portal for the consumer and carrier lines of business. Customized the Windows Clarify Client for a variety of applications. Created customized Clarify forms and code modules. Designed queries, refined controls, and made database schema changes as needed. Handled customer interfacing from the development team to the product managers. 10/19983/1999

Was hired to scale their SQL Server based financial transaction system from 500 accounts to 100,000 accounts, and to build back-office database applications. Due to a change in priorities in the startup company, I switched focus and learned Smart Card technology and its embedded programming language.

Wrote the smart card drivers for internal development test-bed. Wrote the smart card drivers needed for integration with an ATM product launched in Mexico. 7/199610/1998

Developed Visual Basic and C applications for user interfacing and machine control for various test equipment and data logging applications.

Started and lead the official department software team in 1997, co-creating a team charter and instituting process and development standards. Designed and implemented a client-server database sample tracking system. Created a Windows NT service to acquire real-time inputs from 10 PLC controlled incubation machines. Directed the implementation of dual redundant NT servers to assure 24 hr/7 day system availability. Created the operator interface for film sample tracking. Created login & system performance utilities. (Used Visual Basic, Access, DCOM, and DAO.) Managed the 9 member team and $100,000 budget. Combined and replaced 4 existing systems. Centralized the data repository for better data integrity, use, and security. Assured reliable failsafe backup for improved maintenance, and lower vulnerability. Standardized the process instructions for greater accuracy and understanding. Increased ease of use and flexibility. Created and refined the custom Densitometer machine and user interface for 8 worldwide sites. Created ActiveX servers for film transport, data acquisition, barcode reading, and VAX serial interface. Implemented an anti-piracy verification scheme using the HASP dongle. Wrote the 50+ page hyper-linked windows help file (using RoboHelp). Devised a proprietary customization scripting language for user flexibility. Provided a cost effective standardized solution for varied customer needs throughout the company. Increased the functionality and flexibility of the product. Presented a seminar on using the Windows registry at the Kodak worldwide software excellence conference, September 1998. Founding member of the division workplace diversity team Contributing member of the ISO 9000 quality team Operations excellence team leader. 8/19917/1996

Worked as an Electrical Engineer, designing and building automation and motion control subsystems for film and photographic paper testing machines used in process control and product development. The control of these systems involved progressively more computer programming and interfacing.

Served as the United Way fund drive leader for a few years. 7/1997Present Designed and implemented layout, graphics, and programming for web site. Honed skills in image scanning, Photoshop image manipulation, website design, administration & maintenance, and personal networking. Used PERL and MySQL to manage database of members. 3/1999Present Redesigned the graphics and the informational layout. Maintained the meeting minutes listings and presentation materials. University of Rochester B.S. in Electrical Engineering May 1991 3.58 Rochester Institute of Technology M.S. in Imaging Science 3.3 National Association of Photoshop Professionals Photoshop I 2000 Ziff Davis Microsoft SQL Server 7.0 1999 Motorola University Six Sigma Training 1998 Ziff Davis Microsoft NT Server 1997 Kepner Tregoe Analytical Trouble Shooting 1992 Parenting Travel Movies Roller Coasters Chess Graphic Design Photography Self Improvement Entrepreneurship CD Creation Chocolate David Auda Client and Ex-coworker 585-392-6328 dave@practicalreliability.com George Hillenbrand Supervisor 585-586-0020 g_hillenbrand@ashergroup.com Gurneet Kaur Coworker 585-586-0020 g_kaur@ashergroup.com Ted Tyree Friend & Colleague 732-845-5443 tedtyree@ict-nj.com Terese (Terry) Sardina Ex-coworker 585-726-4841 terese.sardina@kodak.com