Objective: Chief Information Officer or IT Director. Provide leadership, insight, innovation, and expertise on challenging diverse work in Internet, Database, and complex software technologies (moderate travel welcome).
Summary:
14 years software experience in business (23 overall).
Broad skill set covering Microsoft, Internet, and Linux/Unix
technologies. Can understand business and technical issues quickly.
Flexible, Persistent, Innovative, Friendly, and Process oriented.
Skills:
- I learn new technologies quickly.
Internet: HTML, JavaScript, CGI, PERL, ASP (VB script), JSP,
PHP, SQL, CSS, Photoshop, Apache, IIS,
XML/XSD/XSLT, - significant
exposure to Java, LINUX, SOAP/WSDL (web services), MIME, SendMail
and Cold Fusion.
Enterprise: MS Visual Basic, ActiveX, VOS, SQL, Database design,
OOP, Access, Clarify, MySQL, NT/2K administration, UNIX, MS SQL 7/2K, PGP
some C++ and Oracle.
Management: Team leadership,
Project Management (over 60 projects to date),
Meeting coordination (committee chairs and training),
Business liaison, Demonstrated initiative, Business sense.
Work Experience:
5LINX Enterprises - Assistant Director of Operations - June 2003 to present
Provided guidance, leadership, and direction to all the employees.
Instituted the company-wide monthly meeting to keep everyone "on the same page".
Designed and implemented the employee bonus structure.
Coordinated the company move to our current location.
Provided detailed pofit/loss analysis to the founders.
Final authority on business issues when the founders are unavailable.
Part of the weekly management team and weekly advisory council.
Performed performance appraisals and new employee interviews.
5LINX Enterprises - C.I.O. - November 2002 to present
Designed new back office reports for company representatives and enhanced existing ones.
Redesigned the financial tracking interfaces and calculation schemes to combine them into a single statement and process.
Implemented a vendor export and transaction export from our online application to Oracle's NetSuite (using smbXML).
Implemented direct deposit (ACH) for paying our sales representatives.
Improved and defined the customer data import processes.
Designed and implemented the entire ZTEL customer payment tracking functionality.
Stabilized and standardized the development environment, adding a test server,
testing procedures, and a formal code release cycle.
Stabilized corporate web hosting and increased reliability to 99.9% up time.
Chose and guided the company through our implementation of VOIP (saving $500/month).
Stabilized and managed the corporate network and Internet usage (increasing reliability 80%).
Designed data backup policy and tape rotation methodology.
Documented internal wiring, ports, and security risks.
@Wireless Enterprises - IT Director - November 2002 to December 2004
Design online application called Nexus
for reporting and tracking critical company data on a daily basis (using ASP & SQL 2000).
Fully automated daily data feed from our Point Of Sale Vendor (using Perl, VBS, and PGP)
Led the department in the remake of the corporate web site AtWireless.com.
Stabilized and managed the corporate network and internet usage (increasing reliability 80%).
Consolidated and sized telecom usage to one carrier interface saving $600/month.
Inventoried software and purchased lisences to get 100% legal.
Designed and implemented a computer life cycle plan for all hardware.
Designed data backup policy and tape rotation methodology.
Documented internal wiring, ports, and security risks.
Managed $150,000 expense budget and $60,0000 capital budget.
WebSavvy Solutions - Owner - February 2001 to Present
Developed a web integration,
web hosting, and consulting business while I searched for full time
employment.
Created web applications for
PreferredBrands.biz
and Gparent.com
(HTML, JavaScript, PHP, MySQL, SOAP).
Designed and hosted web sites
WebSavvySolutions.com,
4BirchBeer.com,
WorldOfMazes.net,
VictoryInTheCity.org,
PracticalReliability.com,
VBCrochester.com
(HTML, JavaScript, PHP, MySQL).
Hilton East retirement community (09/02)
Upgraded and repaired Resident profile database (in Access).
Met state regulations and simplified work flow.
Reliability Master (06/02):
Designed RCM software and task management system in Access for
PracticalReliability.com.
Chem Systems (IBM spinoff) (11/01):
Optimized MS SQL 2000 procedures - increased speed 40% on
worldwide petro-chemical supply & demand balancing application.
Built analysis and data transfer SQL procedures to increase reliability 50%.
Asher Computing - Senior Software Engineer - August 2000 to October 2001
Delivered effective results against tight deadlines and complex systems.
Developed web based business systems and CTI voice applications.
(Laid off with half of workforce in recession of 2001)
Voicelog:
Upgraded 380+ line computer telephony application (in VOS) over ISDN PRI
for Voicelog LLC third party verification system. Implemented multi-line
conferencing, simultaneous call management, and bidirectional port utilization.
(Worked with VOS, PERL, JAVA, VB, SMTP)
Nortel VXML subsystem:
Co-designed a system for managing phone system user
profiles for Nortel Networks. Worked with the customer to deliver more than
expected under budget. Built the web interface in JSP using our custom
Java API. (Using Apache, JRun, JSP, and Oracle.)
Medical Appointment Manager:
Created entire web-based medical appointment manager for
21st Century Medical Scanning doctor offices and call center in under 3
weeks (using ASP, VB script, CSS for IE5, and Oracle).
Gizmo.com - Senior Systems Analyst - June 2000 to July 2000 (6 weeks)
Financial and transaction automation for GizmoAuctions.com.
Worked directly with CFO on accounting process enhancements.
Worked in Visual Basic, Cold Fusion, and MS SQL server 7.0.
Startup company had funding problems and laid off 1/3 work force
(including me).
Asher Computing - Senior Software Engineer - March 1999 to June 2000
Contracted to Frontier Communications (later Global Crossing) as key Clarify
Development engineer. Also did Visual Basic and SQL server project work for
Kraft Technologies and Blue Cross/Blue Shield.
Merlin Order Management System:
Optimized ASP pages for printing and other ASP programming.
(ASP, VB script, JavaScript, PERL)
Frontier Clarify Websupport:
Customized the functionality of the Clarify WebSupport application for
three applications. Once for specific internal access and two more times as
back-end CGI interfaces from the Company's "Trouble ticket" database to
www.ucommand.com,
Global Crossing's main Internet portal for the consumer and
carrier lines of business.
Frontier Clarify Call Centers:
Customized the Windows Clarify Client for a variety of applications.
Created customized Clarify forms and code modules. Designed queries,
refined controls, and made database schema changes as needed.
Handled customer interfacing from the development team to the product managers.
Netlink Transaction Systems - October 1998 to March 1999
Was hired to scale their SQL Server based financial
transaction system from 500 accounts to 100,000 accounts, and to build
back-office database applications. Due to a change in priorities
in the startup company, I switched focus and learned Smart Card technology and
its embedded programming language. I wrote the smart card drivers needed for
integration with an ATM product launched in Mexico. (Used VC++, MS SQL 6.5, batch files)
Eastman Kodak, MQAO - Software Engineer - July 1996 to October 1998
Developed Visual Basic and C applications for user interfacing and machine
control for various test equipment and data logging applications. Started and
lead the official department software team in 1997, co-creating a team charter
and instituting process and development standards.
Film Sample Tracking System:
Designed and implemented a client-server database sample tracking system.
Created a Windows NT service to acquire real-time inputs from 10 PLC controlled
incubation machines. Directed the implementation of dual redundant NT servers
to assure 24 hr/7 day system availability. Created the operator interface for
film sample tracking. Created login & system performance utilities.
(Used Visual Basic, Access, DCOM, and DAO.)
Managed the 9 member team and $100,000 budget. Combined and replaced 4
existing systems. Centralized the data repository for better data integrity,
use, and security. Assured reliable failsafe backup for improved maintenance,
and lower vulnerability. Standardized the process instructions for greater
accuracy and understanding. Increased ease of use and flexibility.
Kdens Automated Film Measurement:
Created and refined the custom Densitometer machine and user interface
for 8 worldwide sites. Created ActiveX servers for film transport, data
acquisition, barcode reading, and VAX serial interface. Implemented an
anti-piracy verification scheme using the HASP dongle. Wrote the 50+ page
hyper-linked windows help file (using RoboHelp). Devised a proprietary
customization scripting language for user flexibility. Provided a cost effective
standardized solution for varied customer needs throughout the company.
Increased the functionality and flexibility of the product.
Leader and Speaker:
Presented a seminar on using the Windows registry at the Kodak worldwide
software excellence conference, September 1998.
Founding member of the division workplace diversity team, contributing member
of the ISO 9000 quality team, and operations excellence team leader.
Eastman Kodak, MQAO - Electrical Engineer - August 1991 to July 1996
Worked as an Electrical Engineer, designing and building automation and
motion control subsystems for film and photographic paper testing machines used
in process control and product development. The control of these systems
involved progressively more computer programming and interfacing. Also Served
as the United Way fund drive leader for a few years.
Education & Training:
- University of Rochester B.S. in Electrical Engineering (cum laude), 1991.
- Rochester Institute of Technology M.S. in Imaging Science (3 yrs. - not finished).
- BrainBench certified in HTML(master), JavaScript, ASP(master), and VB5.
- Windows NT Server training from Ziff Davis
- Microsoft SQL Server 7.0 from Ziff Davis
- Photoshop I from N.A.P.P. (Layers, photos, images, and web optimization)
- Analytical Trouble Shooting training from Kepner Tregoe
- 6 sigma process control from Motorola University
Interests: Parenting, Travel, Movies, High peaks hiking, Chess, Roller Coasters, Basketball, Photography, Self Improvement, Entrepreneurship, Chocolate.